Resident Support Team

The Resident Support Team (RST) provides support for those residents that were moved out of hotels and into local properties, either into shared accommodation (there are three houses of multiple occupancy) or into a one-bedroom flat, of which we have ten.

In an effort to streamline the support offered to the tenants within our accommodation across the board, KCAH in 2021 combined the supported accommodation project with the long-standing Access Project, the supported accommodation scheme run by KCAH for over two decades. The Access Project houses are now a part of the wider accommodation services portfolio, alongside the newer properties, overseen by the RST. The team of Asset Coaches offer person-led support and assist tenants in applying for relevant benefits and make referrals to wellbeing services, organise activities enabling clients to explore their skills and strengths as well as assist those who wish to improve their English. We also offer advice on employment skills, job applications and budgeting.