Resident Support Team

Cost: Free
Additional information: Your first step is to come along to our drop-in Advice Service Monday-Friday 10.00-13.00. There may be a queue so please arrive as early as possible.
Getting here: KCAH is based at St Peter's Church Hall, next to St Peter's Church. For directions, please visit our website and go to the 'Contact us' section.
Signing up: Due to the high level of demand, we are unable to deal with enquiries over the phone or by email.

What is this service?

The Resident Support Team (RST) provides support for those residents that were moved out of hotels and into local properties, either into shared accommodation (there are three houses of multiple occupancy) or into a one-bedroom flat, of which we have ten.

In an effort to streamline the support offered to the tenants within our accommodation across the board, KCAH in 2021 combined the supported accommodation project with the long-standing Access Project, the supported accommodation scheme run by KCAH for over two decades. The Access Project houses are now a part of the wider accommodation services portfolio, alongside the newer properties, overseen by the RST. The team of Asset Coaches offer person-led support and assist tenants in applying for relevant benefits and make referrals to wellbeing services, organise activities enabling clients to explore their skills and strengths as well as assist those who wish to improve their English. We also offer advice on employment skills, job applications and budgeting.