Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
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Text
To start a conversation, text the word ‘Shout’ to 85258. If you’re feeling low, anxious, worried, lonely, overwhelmed, suicidal or not quite yourself, we are here for you.
Connect
Once you text us you’ll receive four automated messages before you are connected to one of our empathetic Shout Volunteers. This will usually be within five minutes, but if we are busy it can take longer.
Chat
The volunteer will introduce themselves and ask you to share a bit more about what’s bothering you. This might include feeling anxious, having relationship problems, addiction, depression, bullying, self-harm and suicide. You will text back and forth and share what you feel comfortable with.
Plan
The goal of the conversation is to help you reach a calm and safe place, with a plan of how to support yourself going forwards. As well as listening without judgement, our volunteers may provide you with further resources or tools to help you get more expert support.
Calm
Your conversation will only end when the volunteer is sure you are in a safe and calm place. Conversations tend to last around 40 minutes.
You really made a difference for me tonight and I can’t thank you enough. I feel stronger to face the future.
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