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Help for local people to make a Universal Credit claim online from the start (i.e. setting up an email account) through to the first correct payment.
What we offer:
Benefits Calculator: It takes less than 10 minutes to complete and will tell you which benefits you may be entitled to, including tax credits
Grants Search: This can help you look for funds that might be able to give you a grant or other types of help
Our own grants: You can apply for the Turn2us Elizabeth Finn Fund, Turn2us Response Fund and Turn2us Edinburgh Trust.
What we can do:
Help you complete a benefit calculation
Help you find grants
Find an adviser to help with benefits, debt, housing & legal issues
Use web chat for help with our tools
What we can't do:
Give immediate money or emergency funding
Give benefits advice or tell you what to do
Provide emotional support
Advocate on your behalf
Change benefit decisions
Offer advice on appeals
It felt like there was somebody to support us, with not only our families but other families.
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Help for local people to make a Universal Credit claim online from the start (i.e. setting up an email account) through to the first correct payment.
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Citizens Advice can help you to find out what benefit entitlement you have, to make a claim and to challenge a decision if you have been turned down.
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The information on this page is for people who need help understanding and/or applying for benefits.