Get Debt Help

We’re pleased to say that our phone lines have now re-opened. However, as we have a reduced capacity, you may experience a delay when you call us. Thank you for your patience.

Our phone lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm.

If you’ve not used our service previously and are worried about your financial health, our full debt advice service is available online.

If you're a current client, visit our service page for information about contacting us about your debt solution.

If you've been made redundant due to coronavirus, it's likely that you'll have a lot of questions about what to do and how to protect your finances.

Our new guide can help you with what to do next: http://ow.ly/C93t50AFY5y

What debt solutions are available?

Debt Remedy will give you advice based on your circumstances and recommend a solution. Common debt solutions include debt management plans (DMP), individual voluntary arrangements (IVA), bankruptcy, debt relief orders (DRO) or, in Scotland, a trust deed or a debt payment plan via the Debt Arrangement Scheme (DAS), but we'll recommend the one that's right for you.

How do you decide what debt solution is right for me?

Our advice is based on the following: If you can repay your debt in full over a reasonable period of time, we'll recommend a debt solution based on repayment over an insolvency solution. An insolvency solution may write off some or all of your debt, but it may also have a more detrimental impact on your chances of obtaining future credit.

We’ll advise you of your recommended solution, and also inform you of other solutions that are appropriate to your circumstances. This may include debt solutions that we cannot provide for you and where this is the case, we’ll inform you of other sources of information and help.