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Children's Complex Care

We provide great quality, nurse-led care for children and young people aged 0-25 with complex care needs in Greater London and surrounding counties. Our care helps children and young people to live within the family home and in their local communities as an alternative to other care settings.

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What is this service?

Through a combination of personalised, high-quality care and clinical governance we help children, young people and their families manage complex care needs in the comfort of their homes.

We work closely with families, schools, funding bodies and other healthcare professionals involved in complex care provision for children and young adults. This holistic approach means our care is consistent and can adapt as your child grows and develops.

Truly personalised complex care

We understand every child is different, so we tailor our care packages to meet individual needs. This includes more than just support to manage complex care needs.

Our person-centred approach takes interests, goals and family dynamics into consideration too when delivering care.

This includes involving children and young people where appropriate, working with their families and collaborating with their healthcare professionals to provide truly personalised complex care.

Complex care needs we support

We support a wide range of children’s complex care needs. We do this through nurse-led care at home and industry-leading clinical approaches.

Our expert healthcare assistants complete a comprehensive training model that ensures they have the specialist skills required to support children and young people’s complex care needs such as the below.

Conditions we support

  • Brain injury non-rehabilitation

  • Cerebral palsy

  • Down’s syndrome

  • Epilepsy

  • Global developmental delay

  • Hypoxic Ischaemic Encephalopathy (H.I.E)

  • Learning disabilities

  • Physical & sensory disabilities

  • Tracheostomy care

  • Ventilation needs

Areas of expertise

  • Airway clearance

  • Bowel management

  • Catheterisation

  • Diabetes management

  • Epilepsy & seizure management

  • Nutrition & hydration

  • Oscillated chest physiotherapy

  • Oxygen therapy

  • Palliative/End of life care

  • Respiratory management

  • Specialist behavioural support

  • Transition support

Quality and clinical governance

We pride ourselves on quality of care and the unique clinical governance we offer.

Every package is allocated a dedicated Clinical Nurse Manager (CNM) that’s there for you, and your child or young person no matter what. Their role as experienced nurses is to support you with every aspect of your child or young person’s journey with us.

They create bespoke care plans and support you with child-related care meetings, ensuring the complex care your child receives is responsive, safe and effective.

Good to know

What people say

You've been a lifeline for us. It means we get a little break without having to worry. I don't think we could be without you. You're indispensable!

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