service
Free
You can come to us for free and professional support and guidance on housing, employment, immigration, welfare and referrals to legal representation. We also offer mentors for longer term one-to-one support.
What is this service?
Safe, secure housing is a fundamental human right. We work to ensure that people living in private rented homes have the same life outcomes and wellbeing as everyone else
That starts with a safe, secure home.
What we do
To achieve our vision we are tackling housing inequality by providing a range of direct support services to vulnerable tenants as well as campaigning for policy change and the rights of the people and communities we represent.
Our activities include:
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Providing legal and financial support and advice to vulnerable tenants facing eviction
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Lobbying government and policy makers for policy change
Over the last 30 years we have supported thousands of tenants in acute housing need, and our influence is seen in housing policy changes since the early 90’s.
Underpinning everything we do is a desire to contribute to growing action against the climate emergency, and ensuring racial equality is embedded throughout our work.
How we can help you
Legal Help
It’s our job to protect the rights of private renters and we work closely with many of you to make sure unscrupulous landlords don’t take advantage of you, especially if you have challenging personal circumstances to deal with as well.
General Housing Help
If you’re struggling with your living situation, we’re here to help. Whether it’s benefits, heating your home, dealing with repairs or anything else, we’ve got you covered.
Money Advice
Managing money can be complicated and it’s often not taught well at school. Sometimes we all need a little help to understand how to best control and use our money, whether it’s our day to day income or our savings. Our money advice programmes will put you back in control of your finances.
FAQs and Tutorials
Knowledge really is power when it comes to private renting. Our FAQ and tutorial section will help you to understand your basic rights, so should you feel your landlord is being unfair or unreasonable, you are able to stand up for yourself and know where to come to for further advice.
Good to know
- Cost: Free
