Advice for Renters

Safe, secure housing is a fundamental human right.

We work to ensure that people living in private rented homes have the same life outcomes and wellbeing as everyone else

That starts with a safe, secure home.

What we do

To achieve our vision we provide a range of direct support services to vulnerable tenants.

We also lobby the government and policy makers for change.

Over the last 30 years we have supported thousands of tenants in acute housing need, and our influence is seen in housing policy changes since the early 90s.

How we can help you

• Legal Help

  It’s our job to protect the rights of private renters and we work closely with many of you to make sure unscrupulous landlords don’t take advantage of you, especially if you have challenging personal circumstances to deal with as well.

• General Housing Help

  If you’re struggling with your living situation, we’re here to help. Whether it’s benefits, heating your home, dealing with repairs or anything else, we’ve got you covered.

• Money Advice

  Managing money can be complicated and it’s often not taught well at school. Sometimes we all need a little help to understand how to best control and use our money, whether it’s our day to day income or our savings. Our money advice programmes will put you back in control of your finances.

• FAQs and Tutorials

  Knowledge really is power when it comes to private renting. Our FAQs and tutorial section will help you to understand your basic rights, so should you feel your landlord is being unfair or unreasonable, you are able to stand up for yourself and know where to come to for further advice.