service
The information on this page is for people who need help understanding and/or applying for benefits.
FasterBroadband provides a free to use, not for profit comparison tool to help low income households in Kingston find discounted broadband packages. The social tariff tool allows users to compare broadband deals specifically for people receiving benefits, making it easier to access afford broadband
Page last updated

If you live in the Kingston area and currently receive government benefit support, you might be eligible to switch to a cheaper broadband package. Social tariffs are discounted plans designed to make broadband and mobile services more affordable.
FasterBroadband is an independent comparison service that hosts the UK’s largest free to use, not for profit social tariff comparison tool. It helps users find and compare discounted broadband deals available to people on low incomes, including tariffs from smaller, independent broadband providers.
The free service can also offer:
Clear explanations of the difference between regular broadband deals and social tariffs
Guidance on how long you can stay on a social tariff
Independent broadband reviews based on expert research, Ofcom data, Trustpilot feedback and user experiences
Help if you are already in a contract but struggling to keep up with payments
A free broadband availability and speed checker to see if full fibre is available at your address and what speeds are achievable in your street
The website also includes built in accessibility features and a jargon help tool to support people who may find broadband terminology confusing or difficult to navigate.
Universal Credit
Pension Credit
Income Support
Income-based Jobseeker’s Allowance (JSA)
Income-based Employment & Support Allowance (ESA)
Personal Independence Payment (PIP)
Attendance Allowance
Care leaver support or other local authority assistance
Accessibility features are available by clicking the blue accessibility icon in the bottom left corner of the website. Users can customise cognitive and visual support, including large mouse pointers, reading lines, text size adjustments, and colour changes. Additional information about accessibility on FasterBroadband can be viewed here https://www.fasterbroadband.co.uk/accessibility
service
The information on this page is for people who need help understanding and/or applying for benefits.